FAQ - Zuccah - Premium Men’s Leather Shoes

FAQs

1. What types of leather shoes does Zuccah offer?
We specialize in premium men’s leather shoes, including dress shoes, boots, loafers, oxfords, and casual leather footwear.

2. Where are Zuccah’s shoes made?
Our shoes are handcrafted using high-quality leather, sourced and crafted by skilled artisans to ensure durability, elegance, and comfort.

3. How do I determine my shoe size?
Please refer to our detailed size guide available on each product page. If you’re still unsure, feel free to contact our support team for assistance.

4. What is Zuccah’s return and exchange policy?
We offer hassle-free returns and exchanges within 30 days of purchase, as long as the shoes are unworn and in their original condition.

5. How can I care for my leather shoes?
We recommend cleaning with a soft cloth, conditioning with leather cream, and storing them in a cool, dry place. Detailed care instructions are provided with each purchase.

6. Do you offer international shipping?

Currently, we only ship within the USA, and shipping is completely free!

7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website.

8. Can I cancel or modify my order after placing it?
Orders can be modified or canceled within 24 hours of placing them. Contact us as soon as possible to make changes.

9. What payment methods do you accept?
We accept major PayPal, and other secure payment methods available during checkout.

10. How can I contact Zuccah’s customer support?
You can reach us via email at contact@zuccah.store or through our Contact Us page. We’re here to help!